Terms and Conditions

1. Scope

1.1

These Terms and Conditions apply to the use of the website and to all products offered for sale via the Calgary&Co website.

1.2

All technical specifications, usage conditions, or operational details relating to specific products are included in the relevant sections of these Terms.

2. Terms of Use

2.1

By using this website, you declare and warrant that:
(a) you are a natural person and at least 18 years old;
(b) you are legally capable of entering into binding agreements;
(c) you are not subject to any legal restrictions preventing you from using the site or purchasing the offered products.

2.2

If you wish to submit a complaint, you may do so by sending a written request in accordance with these Terms to info@calgaryco.ca.

2.3

All warranties or rights do not apply if:
(a) you have been convicted of a cybercrime or online fraud; or
(b) you have been denied access to the site or sale of a product due to misuse or violation of these Terms.

2.4

You agree to use the site only in a lawful manner and in accordance with applicable or reasonably expected rights.

2.5

“Order” means:
(a) your offer to purchase products in accordance with these Terms;
(b) your acknowledgment that all order confirmations are subject exclusively to these Terms;
(c) your agreement to be legally bound by these Terms.

2.6

If you are no longer authorized to use the site, you may not place orders or purchase products.

2.7

For more information about the site or products, contact us via the contact details provided on the website.

2.8

By using the site, you confirm that:
(a) you have read our Privacy Policy;
(b) you accept these Terms of Use.

2.9

You may retain a copy of these Terms for your records.

2.10

If these Terms are no longer accessible, you may not place orders or communicate via the site.

3. Personal Use

3.1

Products purchased via the site are intended solely for personal, non-commercial use unless otherwise agreed in writing.

3.2

You may not act as an agent, reseller, or representative of a third party.

4. Prices

4.1

All prices exclude shipping costs unless stated otherwise.

4.2

Customs duties, import taxes, or other charges are the customer’s responsibility unless otherwise stated.

4.3

We reserve the right to correct pricing errors, cancel orders, or request confirmation.

4.4

Orders must be placed via the website procedure.

4.5

Prices may change and are valid only at the time of ordering.

5. Order Processing

5.1

Orders depend on stock availability.

5.2

These Terms form part of the sales agreement.

5.3

Partial shipments may occur.

5.4

All content is intellectual property of Calgary&Co.

5.5

We may cancel orders at our discretion.

5.6

Refunds will be issued if cancellation occurs.

6. Payment Terms

6.1

Products are subject to availability and pricing.

6.2

Only listed payment methods are accepted.

6.3

Third-party payment providers may be used.

6.4

Insufficient funds may result in cancellation.

6.5

You confirm payment authorization and accuracy of data.

6.6

Invalid payment methods may be blocked.

6.7

Fraud checks may be conducted.

6.8

Chargeback losses may be recovered where permitted.

7. Delivery

7.1

Delivery is made to the provided address.

7.2

Delivery times are estimates only.

7.3

Delays do not entitle compensation unless legally required.

7.4

Out-of-stock items may be refunded or replaced.

7.5

Force majeure delays are not breaches.

7.6

Failed deliveries may incur costs.

7.7

Delivery times vary by location.

7.8

Delivery may take 2–120 days, typically 20–30 working days, and up to 16 weeks in exceptional cases.

7.9

Customs fees are the customer’s responsibility.

8. Order Changes

8.1–8.5

Orders may only be cancelled before processing and may be subject to a maximum 16-week processing period.

9. Defective Products

9.1–9.9

Defective products may be replaced or refunded according to applicable law. Liability is limited where legally permitted.

10. Returns & Refunds

10.1–10.9

Returns must be requested within 14 days and meet conditions such as unused condition and original packaging.

11–27

Includes rules on vouchers, misuse, liability, intellectual property, force majeure, governing law (Italy), and definitions.

26. Company Information

Calgary&Co – contact: info@calgaryco.ca

27. Definitions

Includes definitions of contract, customer, product, order, payment provider, website, and related terms.